A customer portal that makes managing complex network services feel simple.

Capcon's clients buy and run internet services that are technical by nature. ClearView is the portal where they see those services, check whether each one is online, and manage them: their sites, DDoS protection, contracts and invoices.

I designed the UX and the interface, working through the system with Capcon task by task: ordering, tracking a new site, raising a ticket, changing a service. For each one we decided what a customer needs to see, when, and what they can do next, so a complicated job takes a few clear steps. I also set the portal's look and feel.